Welcome to Sivapal Sarees & Fashions! These Terms and Conditions (“Terms”) govern your use of the Sivapal Sarees & Fashions website (the “Site”) and your purchase of any products offered by us. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully.
By placing an order, registering an account, or browsing the Site, you confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian, and you accept and agree to these Terms. If you do not agree to these Terms, you must not use the Site.
We strive to be as accurate as possible in the descriptions, images, and pricing of our products. However, Sivapal Sarees & Fashions does not warrant that product descriptions or other content of the Site are entirely accurate, complete, reliable, current, or error-free. Slight variations in colour, texture, or weave may occur due to the handmade nature of some products or differences in monitor displays.
All prices listed on the Site are in the currency specified (e.g., INR) and are inclusive of applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of order confirmation.
Product availability is subject to change without notice. If a product you have ordered is out of stock after your order is placed, we will notify you and offer a suitable alternative or a full refund.
Upon placing an order, you will receive an email confirmation. This confirmation signifies that we have received your order request; it does not constitute acceptance of your order.
Acceptance of your order, and the formation of the contract of sale, occurs when the products are shipped from our facility and you receive a shipping confirmation email. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price, or concerns regarding credit or fraud.
All payments must be made through the secure payment gateways integrated on the Site. We accept various payment methods, including Card, UPI, and bank transfers, as detailed at checkout.
If a payment fails or is rejected, we reserve the right to cancel the corresponding order and require payment before any future orders can be processed.
We partner with trusted delivery and courier services to ensure timely and secure delivery. Shipping costs and estimated delivery times are calculated at checkout based on your location and the selected shipping method.
Delivery timeframes are estimates only and are not guaranteed. Sivapal Sarees & Fashions is not responsible for delays caused by external factors such as courier issues, customs processing, or force majeure events.
The risk of loss and title for all products purchased passes to you upon our delivery to the courier partner. It is your responsibility to provide a complete and accurate shipping address.
We aim for complete customer satisfaction. Specific details regarding eligibility, time limits, and the process for returns, exchanges, and refunds will be outlined in our separate Return and Refund Policy, which is incorporated by reference into these Terms.
Returned items must be unused, unwashed, with original tags intact, and in the same condition that you received them. We reserve the right to refuse a return if the product does not meet these conditions.
All content on the Site, including text, graphics, logos, images, digital downloads, and data compilations, is the property of Sivapal Sarees & Fashions or its content suppliers and is protected by intellectual property laws. You may not use any content from the Site without our express written permission.
You may be required to create an account to access certain features of the Site, such as order history. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide current, complete, and accurate information during the registration and checkout processes.
Sivapal Sarees & Fashions, its directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages (including, without limitation, loss of profit or revenue) arising from the use of the Site or the purchase of any products. Our total liability to you for any claim arising out of these Terms or the use of the Site will not exceed the amount you paid for the product(s) in question.
These Terms shall be governed by and construed in accordance with the laws of India, specifically within the jurisdiction of Thanjavur, Tamil Nadu. You agree that any legal action or proceeding relating to your use of the Site or products shall be brought exclusively in a court of competent jurisdiction in Thanjavur.
We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective immediately upon posting on the Site, and the “Last Updated” date will be revised. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
For any questions or concerns regarding these Terms and Conditions, please contact us:
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